Provider Contact Us

Provider Contact Us

Email:

Phone:

  • Blue KC Provider Hotline: 816-395-3929
  • Pharmacy Hotline: 816-395-2176
  • Prior Authorization / Pre-Determination: 816-395-3989
  • New Directions Behavioral Health: 816-237-2354
  • BlueCard Provider Hotline: 800-320-9550
  • BlueCard Eligibility: 800-676-BLUE (2583)
  • Provider Portal Support: 816-395-3929
  • EDI Help Desk: 800-472-6481

Mail:

Blue Cross and Blue Shield of Kansas City
PO Box 419169
Kansas City, MO 64141

Visit:

Blue KC Headquarters
One Pershing Square
2301 Main Street
Kansas City, MO 64108

Visit BlueKC.com on your mobile device