Provider Contact Us
Email:
Forms:
Phone:
Blue KC Provider Hotline: 816-395-3929
Prior Authorization / Pre-Determination: 816-395-3989
View Prior Authorization requirements and submit requests with your provider portal account.
Portal Account & Password Support: 816-395-3700
We're here to help you create your online provider portal account, unlock your account, and reset your password.
Pharmacy Hotline: 816-395-2176
Lucet: 816-237-2354
EDI Help Desk: 800-472-6481
Blue Card
Dedicated team partnering with other Blues plans to support members receiving out-of-area care
- BlueCard Provider Hotline: 800-320-9550
- BlueCard Eligibility: 800-676-2583
Medicare Advantage
- MA Provider Support: 866-508-7140
- MA Provider Support Fax: 877-549-1746
Medicare Supplement
- MedSupp Provider Support: 888-890-4423
ACA
- ACA Provider Support: 866-859-3822 (TTY:711)
Mail:
Blue Cross and Blue Shield of Kansas City
PO Box 419169
Kansas City, MO 64141
MA/Med Supp Provider Paper Claims & Written Inquiries:
Blue KC MA & Med Supp
Attn: Government Programs
PO Box 410080
Kansas City MO 64141
ACA/IFP/QHP Provider Paper Claims & Written Inquiries:
Blue Cross and Blue Shield of Kansas City
Attn: QHP IFP ACA
PO Box 411408
Kansas City, MO 64141
Dental Provider Representative
Email: Dental@BlueKC.com
Visit:
Blue KC Headquarters
One Pershing Square
2301 Main Street
Kansas City, MO 64108
An independent licensee of the Blue Cross and Blue Shield Association
© Blue Cross and Blue Shield of Kansas City. All rights reserved.