Claim Inquiry: Void / billing errors, corrected claims, overpayment, or allowable questions.
General Questions: Benefits, eligibility, medical policies, and more.
Forms Library: Appeals, Claims, Credentialing, Prior Authorization, etc. Log in to view full list of forms.
Blue KC Provider Hotline: 816-395-3929
Prior Authorization / Pre-Determination: 816-395-3989
View Prior Authorization requirements and submit requests with your provider portal account
Portal Account & Password Support: 816-395-3700
We're here to help you create your online provider portal account, unlock your account, and reset your password.
Pharmacy Hotline: 816-395-2176
Lucet Behavioral Health: 816-237-2354
EDI Help Desk: 800-472-6481
(Not for portal issues, please see Portal Account & Password Support phone number above for assistance with Blue KC portals)
Blue Cross and Blue Shield of Kansas City
PO Box 419169
Kansas City, MO 64141
Blue KC MA & Med Supp
Attn: Government Programs
PO Box 410080
Kansas City MO 64141
Blue Cross and Blue Shield of Kansas City
Attn: QHP IFP ACA
PO Box 411408
Kansas City, MO 64141
Email: Dental@BlueKC.com
Blue KC Headquarters
One Pershing Square
2301 Main Street
Kansas City, MO 64108
An independent licensee of the Blue Cross and Blue Shield Association
© Blue Cross and Blue Shield of Kansas City. All rights reserved.