A service or medication may require a prior authorization based on your patient’s plan. You can request an electronic prior authorization by continuing below. Please note that a Blue KC provider portal account is required for submitting and reviewing prior authorizations.
Fax, Mailing, and Prior Authorization eForms In Requests
You may also submit requests by fax, mail or prior auth eForms. Please include any supporting medical information in your request. Check the status of an existing request using the customer service number listed on the member ID card.
Commercial Plan Members Medical Service, Procedure, or Equipment Fax Requests Fax Requests:
(816) 926 - 4253
Commercial Plan Member Mail-in Requests:
Blue Cross and Blue Shield of Kansas City
Attention: Prior Authorization, Mail Stop B5A1
P.O. Box 411878
Kansas City, MO 64141-1878
MA/ACA Plan Members Medical Service, Procedure, or Equipment Fax Requests:
(877) 549 - 1744
MA Plan Member Part B Medication Fax Requests:
(816) 398 - 6547
MA/ACA Plan Members Medical Service, Procedure, or Equipment Mail-in Requests:
Central Operations (COPS) Blue KC MA & ACA
P.O. Box 419169
Kansas City, MO 64141