A service or medication may require a prior authorization based on your patient’s plan. You can request an electronic prior authorization by continuing below. Please note that a Blue KC provider portal account is required for submitting and reviewing prior authorizations.
Fax, Mailing, and Prior Authorization eForms In Requests
You may also submit requests by fax, mail or prior auth eForms. Please include any supporting medical information in your request. Check the status of an existing request using the customer service number listed on the member ID card.
Commercial, ACA, FEP, and JAA Plans Medical Service, Procedure, or Equipment Fax Requests: (816) 926 - 4253
ACA Plan Member Medication (Medical Benefit) Fax Requests: (816) 995 - 1597
Commercial, ACA, FEP, and JAA Plans Mail-In Requests: Blue Cross and Blue Shield of Kansas City Attention: Prior Authorization, Mail Stop B5A1 P.O. Box 411878 Kansas City, MO 64141-1878
MA Plan Members Medical Service, Procedure, or Equipment Fax Requests: (877) 549 - 1744
MA Plan Member Part B Medication Fax Requests: (816) 398 - 6547
MA Plan Members Medical Service, Procedure, or Equipment Mail-in Requests:
Central Operations (COPS) Blue KC MA & ACA
P.O. Box 419169
Kansas City, MO 64141