Blue KC’s EDI front-end vendor, Administrative Services of Kansas (ASK) will be performing maintenance during the weekend of May 4 through May 5. Please note the following details regarding this system maintenance:

• This maintenance will cause a complete outage and all of ASK’s EDI systems will be inaccessible starting at 10:00 AM on Saturday, May 4 until midnight on Sunday, May 5.
• This maintenance will NOT have any impact on the receipt or delivery of electronic claims (837s), electronic remittances (835s), or electronic acknowledgments (999 and 277CA).
• However, Blue KC will NOT be able to receive or deliver any real-time eligibility (270 / 271) or real-time claim (276 / 277 ) inquiries during this time.

We apologize for any inconvenience caused by this system outage. If you have any questions, please contact your provider relations representative or send an email to Data_Exchange_Services@BlueKC.com.